Privacy Policy
This policy describes how Lavoitair handles information when you browse our store, place an order or contact us.
Information we collect
We collect information you provide, such as your name, billing and delivery addresses, email address, phone number if supplied, order details and customer service correspondence. Our store also processes technical information needed to operate and protect the site, including IP address, browser details and essential session or cart data.
How information is used
We use this information to process payments and orders, arrange delivery, provide order updates, handle returns and support, prevent fraud, maintain the website and meet accounting or other legal obligations. We do not sell personal information. We do not add you to promotional email lists solely because you placed an order.
Payments and service providers
Payments are handled through PayPal when that option is available at checkout. PayPal processes payment credentials under its own privacy policy; we receive transaction and order information needed to complete your purchase, rather than your PayPal password. Necessary details may be shared with hosting providers, delivery carriers and other service providers involved in fulfilling and supporting your order. We may disclose information when required by law.
Cookies
WordPress and WooCommerce use essential cookies to maintain your cart, remember your session and support checkout or account login. You can control cookies in your browser, but disabling essential cookies may prevent the cart or checkout from working. If additional optional analytics or advertising tools are introduced, their use and any necessary consent will be addressed before they are enabled.
Retention and security
We retain order records as needed for fulfillment, returns, accounting and legal obligations. We use reasonable access and security controls, but no online system can guarantee absolute security. Please do not send passwords or full payment card details by email.
Your requests
Contact us to request access to, correction of or deletion of your personal information, subject to applicable law and records we must retain. We may need to verify your identity before fulfilling a request. Our store is intended for adults making purchases.
Changes to this policy
We may update this policy when our store practices change. The version published on this page applies to current use of the store.
For questions about an order, shipping, returns or product use, contact Lavoitair.
Email: [email protected]
Phone: +1 817-789-9873
Company: Lavoitair
Business address: 335 Tiliwa St, Summerville, SC 29486, US
Please include your order number and a short description of your question. Do not email payment passwords or full card details. Contact us before sending a return; our business address is not an automatic return authorization.